| PhoneBurner Blog

Your Win Rate vs. Your Close Rate: How They’re Different & Why It Matters

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How to Fix Your Follow-Up Failures

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7 Call Center Metrics Beyond Call Volume

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Support Outbound Sales Teams with Call Center Forecasting: Data, Tools, & More

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Communication Secrets for Selling in a Virtual World

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13 Call Campaigns for Mortgage Brokers

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How to Monitor and Remove Spam Flags: Protect Your Calls

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What Is Your Most Underutilized Sales Tool?

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5 Call Answer Rate Reports Every Sales Leader Needs

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5 Essential Features Your Call Center CRM Should Have

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What Are Ringless Voicemail Drops?

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8 Ways to Connect with Customers More Effectively On Outbound Prospecting Calls

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What is a Tier 1 Carrier (& Why Does it Matter for Sales Calls)

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11 Sales Team-Building Exercises to Strengthen Your Team

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The Ultimate Guide to Sales Call Preparation

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How to End a Sales Call (No Matter the Outcome)

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Who Says 1-to-1 Sales Can’t Be Scalable?

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What are Answer Rates on Sales Calls & Why Do They Matter?

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7 Top Tips To Overcome Call Reluctance

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11 Ways Predictive & Multi-line Dialers Can Negatively Impact Sales Efforts

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Call Reluctance: Costs, Causes, and Dialer Technology

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Big Changes are Coming to Emails in 2024. But What About Phone Calls?

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[Spam Calls #5] Staying Compliant and Building Trust: The Keys to Call Legitimacy

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[Spam Calls #4] Strategies to Avoid Spam Labeling: Ensuring Your Calls Stand Out

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[Spam Calls #3] How Carriers Protect Subscribers from Nuisance Calls

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[Spam Calls #2] The Anatomy of a Spam Call

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The Complete Guide To Sales Scripts

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3 Data-Backed Tactics for Better Sales Calls

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Is Cold Calling Dead? 3 Data Points Show It's Alive and Thriving

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Call Coaching and Monitoring: How to Improve Agent Performance with Listen-in, Whisper, and Barge

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19 Tips to Improve Sales Voicemails and Increase Prospect Callbacks

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Outbound Sales: 10 Strategies to Close More Deals [eBook]

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Why You’re Marked Scam Likely, and How to Fight Back [CHECKLIST]

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Outbound Sales Isn't Dead: How to Breathe New Life Into It

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6 Outbound Call Best Practices for Your Team

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What Is A Virtual Call Center? An In-Depth Guide

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Outbound Call Centers: The Definitive Guide

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10 Actionable Cold Calling Tips from LinkedIn

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The Only Cold Call Script Resources You Will Ever Need

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Top 14 Phone Skills for Navigating Sales Conversations

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Tips for Finding the Best Cold Calling Software for Your Sales Team

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Outbound Calling Software: 3 Essential Features to Look For

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How to Deal With Angry Customers on the Phone

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15 Ways to Motivate Your Sales Team to Drive More Results in Less Time

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7 B2B Sales Follow-Up Strategies You Need to Implement Now

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Essential Sales Prospecting Tips to Handle Hang Ups

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14 Tips to Increase Your B2B Sales

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5 Tips for Developing Your Outbound Sales Strategy

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11 Ways to Increase Sales Call Center Conversions

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How to Maximize the Value of Sales Discovery Calls

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How to Make the Most of Sales Follow-Up Calls

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8 Ways to Prepare a New Salesperson for Cold Calling

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Sales call reality check: Up to 72.38% of prospecting time wasted

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Why Silence Can Help You Make MORE Sales

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How to Respond When a Prospect Says "Send Me More Info"

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5 Old School Sales Techniques that You Should Avoid

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Cold Call Anxiety? 7 Hacks to Feel and Sound More Confident

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