| PhoneBurner Blog

7 Benefits of Call Transcription for Sales Teams

6 min

How to Get More Call Center Clients

7 min

Your Win Rate vs. Your Close Rate: How They’re Different & Why It Matters

6 min

How to Fix Your Follow-Up Failures

11 min

7 Call Center Metrics Beyond Call Volume

The Three Main Sales Forecasting Techniques Explained

8 Ways to Improve Your Work-from-Home Outbound Calls

10 mins

Support Outbound Sales Teams with Call Center Forecasting: Data, Tools, & More

15 mins

Communication Secrets for Selling in a Virtual World

15 mins

13 Call Campaigns for Mortgage Brokers

15 mins

How to Monitor and Remove Spam Flags: Protect Your Calls

9 min

What Is Your Most Underutilized Sales Tool?

7 mins

5 Call Answer Rate Reports Every Sales Leader Needs

The Ultimate Call Center Quality Monitoring Scorecard

9 min

5 Essential Features Your Call Center CRM Should Have

6 min

What Are Ringless Voicemail Drops?

10 minutes

8 Ways to Connect with Customers More Effectively On Outbound Prospecting Calls

8 mins

What is a Tier 1 Carrier (& Why Does it Matter for Sales Calls)

10 minutes

11 Sales Team-Building Exercises to Strengthen Your Team

10 mins

The Ultimate Guide to Sales Call Preparation

10 min

How to End a Sales Call (No Matter the Outcome)

10 min

Who Says 1-to-1 Sales Can’t Be Scalable?

10 min

What are Answer Rates on Sales Calls & Why Do They Matter?

13 min

7 Top Tips To Overcome Call Reluctance

5 min

11 Ways Predictive & Multi-line Dialers Can Negatively Impact Sales Efforts

7 min

Call Reluctance: Costs, Causes, and Dialer Technology

7 min

Big Changes are Coming to Emails in 2024. But What About Phone Calls?

8 min

[Spam Calls #5] Staying Compliant and Building Trust: The Keys to Call Legitimacy

5 min

[Spam Calls #4] Strategies to Avoid Spam Labeling: Ensuring Your Calls Stand Out

9 min

[Spam Calls #3] How Carriers Protect Subscribers from Nuisance Calls

5 min

[Spam Calls #2] The Anatomy of a Spam Call

6 min

The Complete Guide To Sales Scripts

16 min

3 Data-Backed Tactics for Better Sales Calls

15 minutes

Is Cold Calling Dead? 3 Data Points Show It's Alive and Thriving

11 min

Call Coaching and Monitoring: How to Improve Agent Performance with Listen-in, Whisper, and Barge

12 min

19 Tips to Improve Sales Voicemails and Increase Prospect Callbacks

15 min

Outbound Sales: 10 Strategies to Close More Deals [eBook]

4 min

Why You’re Marked Scam Likely, and How to Fight Back [CHECKLIST]

6 min

Outbound Sales Isn't Dead: How to Breathe New Life Into It

8 min

6 Outbound Call Best Practices for Your Team

15 min

What Is A Virtual Call Center? An In-Depth Guide

12 min

Outbound Call Centers: The Definitive Guide

15 min

10 Actionable Cold Calling Tips from LinkedIn

9 min

The Only Cold Call Script Resources You Will Ever Need

25 min

Top 14 Phone Skills for Navigating Sales Conversations

8 min

Tips for Finding the Best Cold Calling Software for Your Sales Team

12 min

Outbound Calling Software: 3 Essential Features to Look For

9 min

How to Deal With Angry Customers on the Phone

9 min

15 Ways to Motivate Your Sales Team to Drive More Results in Less Time

11 min

7 B2B Sales Follow-Up Strategies You Need to Implement Now

10 min

Essential Sales Prospecting Tips to Handle Hang Ups

10 min

14 Tips to Increase Your B2B Sales

14 min

5 Tips for Developing Your Outbound Sales Strategy

12 min

11 Ways to Increase Sales Call Center Conversions

14 min

4 Sales Tactics to Adopt and 4 to Abandon in 2025

15 min

How to Maximize the Value of Sales Discovery Calls

10 min

How to Make the Most of Sales Follow-Up Calls

8 min

8 Ways to Prepare a New Salesperson for Cold Calling

12 min

Sales call reality check: Up to 72.38% of prospecting time wasted

8 min

Why Silence Can Help You Make MORE Sales

10 min

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