Articles & Resources to Improve Your Sales Mastery

Remote work doesn’t have to hurt your productivity. Learn how remote call centers and agents can stay on the ball with PhoneBurner and other helpful tools.

PhoneBurner's Year In Review: Check out our best updates and biggest milestones from 2024.

L.A. Rams head coach Sean McVay is the youngest coach to reach a Super Bowl. When it comes to leadership, experience isn't everything.

PhoneBurner’s call transcriptions and AI note-taking ensure your agents can always refer back to accurate records for follow-ups. Learn more about the benefits.

Not all sales tactics are created equal. Here’s PhoneBurner’s list of the ones you should adopt—and a few you should abandon—in the coming year.

Agent productivity can have a huge impact on the number of prospects your call center reaches. Here’s PhoneBurner’s guide to help you improve it this year.

Call volume matters, but it’s not the metric outbound teams should focus on. These important metrics go beyond quantity to ensure your call center agents maximize quality live interactions.

Spam monitoring and remediation can prevent your legitimate business calls from being mislabeled. Learn how from the PhoneBurner team.

This month, we officially launched ARMOR®, our biggest product release in years. Here's how ARMOR® changes the game for outbound teams.

Learn more from your answer rates with reports that break them down by lead source, agent, and more. PhoneBurner can help your sales team have better calls.

PhoneBurner's Year In Review: Check out our best updates and biggest milestones from 2024.

This month is all about phone numbers. Check out the added value, versatility and reputation protection built into numbers you get through PhoneBurner.

This month, we officially launched ARMOR®, our biggest product release in years. Here's how ARMOR® changes the game for outbound teams.

Begin with a fundamental understanding of the anti-spam ecosystem. A must-read for anyone in outbound sales and marketing. Learn more today.

From outbound flexibility to inbound callback management new PhoneBurner features are dropping. Here's the latest.

From outbound flexibility to inbound callback management new PhoneBurner features are dropping. Here's the latest.

Using a Tier 1 carrier improves call quality, reduces spam flag risk, and more. Here’s why PhoneBurner uses one and how that helps your sales team on calls.

Unveil the key differences between Auto Dialers and Power Dialers. Make an informed choice to boost your sales efficiency. Essential insights for teams.

Celebrate a major milestone with PhoneBurner as it powers its 1 billionth phone call. Learn about the impact and what this means for the future of sales calls.

June has been a busy month for product releases including optional hold music, new inbound routing options, new inbound reporting, call transcriptions and more. Check out the details in this post.

In May, we launched an exciting new integration for insurance professionals, and shared some eye-opening sales content (by podcast, webinar, and blog). Check out the highlights.

In March, we rolled out a new call scripts video series, an integration with Nimble CRM, new inbound call routing features, and enhancements to our Live Calls dashboard. Check out the details in this post.