Outreach is hard enough. Boost rep efficiency without sacrificing the quality of their connections. No dropped calls. No awkward delay. Our dialer is as seamless as dialing by hand - only much faster.
Tired of single-digit connect rates? It's the dialer. PhoneBurner is purpose built to improve pickup rates so it takes fewer calls to get results. Try us and compare.
Using PhoneBurner means not having to leave voicemails, send email followups, log calls, and update the CRM. We'll handle the energy-sapping repetitive tasks. You focus on actual selling.
A power dialer or powerdialer, is a type of dialing software that empowers sales agents to call leads with increased efficiency, up to 80 calls per hour. The software dials one line at at time, but streamlines repetitive tasks like leaving voicemails, sending emails, and logging calls to save reps time and increase connect rates.
A power dialer works by sequentially dialing through pre-selected leads, one after the other. When a call is answered, the rep hears, "Hello," and can reply immediately. Pre-configured buttons perform actions based on call outcome, such as leaving voicemails, sending emails, setting a status, applying notes and tags, and more. Unlike other dialers—like auto dialers and predictive dialers—conversations are natural and delay-free.
Upload your leads into PhoneBurner or integrate our power dialer software with your CRM. Select the leads you wish to call. Use any phone or softphone to connect to PhoneBurner, and begin dialing. Like a co-pilot, PhoneBurner will handle repetitive tasks and post-call workflows so you get through calls faster, and have up to 4x more live conversations. Learn more about integrations here.
Unlimited dialing with our power dialer starts at $149/month - with no contracts or setup fees. Term discounts and premium packages with additional features are available. Test drive our power dialer for free, without a credit card, to determine if it's right for your team. Learn more about our power dialer pricing and packages here.
PhoneBurner's power dialer has many benefits, including:
Our power dialer software is a cloud-based phone dialer that runs in your browser, an experience well-suited for both remote and in-office teams or individuals. Here is what you need to make use of the dialer:
An auto dialer software automatically calls numbers, typically many at a time, and uses voice detection technology to determine if a call is answered live. Then it leaves a message or connects the call to an agent or rep.
This results in what is infamously known as a "telemarketer delay" - an awkward pause that follows an answered call before an agent comes on the line. If an agent is not available, the answered call will be abandoned.
Auto dialers can be effective for quickly disseminating information on a case by case basis, like school closures or political announcements. However, they are subject to more stringent regulations under the TCPA and TSR and put users at increased risk of potential fines compared to a power dialer.
They can also increase risk of spam flags.
Power dialers, on the other hand, are an efficient 1-to-1 dialing technology that connects one agent to one contact. The rep can begin speaking immediately when someone answers their call - with no pause or delay.
Power dialing software—like PhoneBurner—save agents time by helping with tedious tasks like dialing, leaving voicemails, tracking call activity and performing post-call follow-up. This leaves agents fresh and focused on live conversations.
A power dialer is more effective because the rep is in control the entire time and can tailor messages to each specific prospect based on research, notes from previous calls, or additional context in the dial window. That means personalized pitches, stronger interactions, and higher quality conversations.
Predictive dialer software is a type of calling system that places multiple calls at a time using an algorithm that attempts to match answered calls with an available rep. Using data like # of agents, average call duration, and other metrics, it "predicts" when reps will be available to take answered calls.
The software uses voice detection technology to determine when a call is answered and then routes the call to an agent after the contact says "hello" resulting in an audible delay. As a result, predictive dialers tend to increase skepticism and hangups, which can negatively impact results, and increase the risk of spam flags and number blocks.
Because predictive dialers are algorithmic, sometimes contacts answer a call when no agent is available resulting in dropped calls.
The FCC strictly regulates the use of multi-line dialers like predictive dialers. If an organization drops more than 3% of calls, they may be in violation of the Telemarketing Sales Rule (TSR) and the Telephone Consumer Protection Act (TCPA). The FCC can impose fines for breaches in these protocols up to $43,792 per incident.
Power dialers, on the other hand, are a 1-to-1 dialing software in which one agent dials one contact at a time. Live conversations are seamless with no awkward pause, and no dropped calls.
Aside from dialing pre-selected leads for a rep, the right power dialer software—like PhoneBurner—can also help with repetitive tasks. For example, reps can leave voicemails and send emails or SMS with one click, log calls, and automate post-call workflows, making it ideal for saving time and scaling best practices.
Compared to predictive dialers, power dialers balance speed and quality, making them ideal for strategic outreach to high value leads.
