What's New In PhoneBurner: September 2022

With the release of Whisper coaching and Barge, we end Q3 with a bang. As one client put it, this is "A game changer." Here's a curated list of September highlights, and another game-changing feature scheduled for Q4.

Plus, we've officially launched our 2022 Sales Calls Statistics Report which is a goldmine of data points, statistics, and analysis of trends. Make sure to check it out.

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Live Remote Call Coaching

With Listen-in, Whisper and Barge, Professional and Premium accounts have a full suite of tools for live call monitoring and coaching. Admins, get instant access from your Dial Session dashboard. Perfect for remote teams, you can coach reps in Miami while you're in Los Angeles.

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Assign a Lead Source via API

Want to gauge and report on the quality of various lead sources? In addition to assigning a source to imports, a new "source_id" field expands this feature to customers posting contacts via the API.

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Number Pools (Beta Coming Soon)

Looking ahead to Q4, we're eyeing a beta release of Number Pools. Group numbers used for specific call campaigns or clients, and/or that share inbound routing rules into easily-managed Pools and simplify your operations.

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New Resource: PhoneBurner's 2022 Sales Calls Statistics Report

What's the best day, and time of day to make calls? Is sales call effectiveness declining? We analyzed over 100 million phone calls to bring you the answers in our 2022 Sales Calls Statistics Report. No opt-in needed. Just click, read, and share.

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Stay Tuned for More Updates Next Month

As our team enters October, and looks further ahead into November and December, we've got some big things on the horizon. Make sure to follow along on our blog for the latest product updates, sales insights, data points, and more.