What's New In PhoneBurner: October 2024

Rebecca Bender

November 4, 2024

3 min

Table of Contents

October delivered exciting product updates, ranging from outbound flexibility to inbound callback management. Get the details below, and don't miss the call opening tips from our Call Evangelist and veteran sales expert, Ronen Pessar.

🙋Never Miss a Callback

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We've made it easier to manage the high-value callbacks that result from your hard work. See who's calling, quickly view contact records, and efficiently manage and disposition inbound calls from your navigation menu, even when you're not dialing.

🧊Cold Openers from Our Call Evangelist

Ronen Pessar teaching cold call openers

Your tone matters. A lot...

93% of the time we trust non-verbal cues *more* than the words. Especially in the first 7 seconds of the call. And if you want more conversations from cold calls, you must master volume, pace, and energy. Change how you deliver your opener.

This video from Ronen Pessar shows you how.

📞Make "One-Off" Calls

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Easily place, disposition, and report on one-off calls with our upgraded Click to Call experience. With Power mode, Pause & Preview, and Click to Call, PhoneBurner covers all your bases for a human-centric dialing experience.

🔒Feature Spotlight: Secure Your Account

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October is Cybersecurity Awareness Month. Take this opportunity to update your password and turn on 2-factor authentication - available under the "Security" menu of your Account Settings. Secure your account now.

📝 Call Transcriptions & AI Summaries

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Say goodbye to frenzied note taking and hello to active listening. Have calls transcribed and summaries automatically added as call notes with Call transcription + AI note assist.

✅Follow Us on LinkedIn

Get product updates, sales insights, videos, and maybe (definitely) some memes in your feed when you follow us.

🔜More to come...

Stay tuned for our next update. In the meantime, check out our blog for the latest product updates, sales analysis, and more.

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